CTM Buddy

CTM Buddy is an all-in-one management application developed to make telecommunications services more accessible and user-friendly for its clientele. This comprehensive tool serves as a personal telecom assistant, offering real-time monitoring and management of mobile and Wi-Fi usage, ensuring customers remain in control of their data consumption.

Through the platform, users can effortlessly view and settle their bills, streamlining the payment process. It provides a seamless experience for tracking usage and comes equipped with an intuitive CTM Bonus Points Scheme interface, allowing users to check their points balance, validity, available rewards, and process redemptions with ease.

For users seeking services such as mobile plans, internet subscriptions, or data roaming, the program facilitates these online applications, adding an extra layer of convenience. The "Ticket Easy" feature further simplifies the retail experience by enabling clients to monitor the status of CTM shop tickets, draw tickets, and check their place in the queue all from their smartphone.

Additional features include auto-configuration of CTM Wi-Fi connections, options for resetting passwords, and a detailed map pinpointing Wi-Fi hotspots to maintain connectivity. In the event of phone or equipment issues, it offers a status enquiry service that keeps clients updated on maintenance progress. For informational needs, insights into IDD rates, local phone number directories, and data roaming specifics are provided.

This tool enhances the user experience by integrating customer-exclusive functionalities. Postpaid users can make use of usage checking and QR code bill payment features, while prepaid customers are privy to insights into remaining usage and service expiry dates. Membership checks and rewards service access are simplified, making it indispensable for those who frequently change their CTM Wi-Fi passwords.

CTM Buddy crowns its client-centric approach by acting as a gateway to CTM shops and providing a shortcut for users to join and interact with CTM on various social media platforms, keeping them engaged and informed.